We’re always here to listen — just like your AI companion would be.
Whether you have a question, a suggestion, or just want to say hello, we’d love to hear from you. Candy AI team is dedicated to making your experience as smooth, personal, and enjoyable as possible. If you need help with your account, have feedback about your interactions, or if you're interested in partnerships or media inquiries, don’t hesitate to reach out and we’ll get back to you as soon as possible. We aim to respond to all messages within 24 to 48 hours. Write to us directly at support@candymail.ai.
For urgent matters, please include “URGENT” in the subject line so we can prioritize your request. We value every message we receive, and your privacy is always respected. All communications are kept confidential and handled with care. Thank you for being part of our community. Together, we’re creating a new way to connect, feel understood, and experience meaningful companionship — one conversation at a time. We can’t wait to hear from you.
